BetRolla Cookie Policy

At BetRolla, we are committed to being transparent about how we use cookies and similar tracking technologies on our website. This Cookie Policy explains what cookies are, how we use them at https://www.betrolla.com/, why we use them, and the choices you have regarding their use. By continuing to use our platform — whether via desktop, mobile web, or the BetRolla app — you consent to our use of cookies as described in this document.

1. What Are Cookies?

Cookies are small text files that are stored on your device (computer, smartphone, or tablet) when you visit a website. We use cookies and similar technologies such as web beacons, pixels, and local storage to recognise your browser, remember your preferences, and improve your overall experience on our platform. Cookies cannot run programs or deliver viruses to your computer — they are simply data files used to help us serve you better.

There are different types of cookies, classified by their duration and origin:

Session cookies — temporary cookies that expire when you close your browser
Persistent cookies — cookies that remain on your device for a set period or until you delete them
First-party cookies — cookies set directly by BetRolla on our domain
Third-party cookies — cookies set by external partners, analytics providers, and game studios we work with

2. How We Use Cookies at BetRolla

We use cookies for a range of purposes that help us deliver a smooth, secure, and personalised gaming experience. Here at BetRolla Casino, we rely on cookies to keep the platform running properly, understand how our visitors interact with our content, and ensure that relevant features — including the BetRolla bonus system and VIP programme — work as intended.

2.1 Strictly Necessary Cookies

These cookies are essential for our website to function. Without them, core services such as the BetRolla login process, account authentication, session management, and secure payment handling cannot operate. We do not require your consent for strictly necessary cookies, as they are indispensable to delivering the service you have requested.

User authentication and session security
Maintaining your login state across pages
Fraud prevention and security monitoring
Load balancing across our servers
Storing your cookie consent preferences

2.2 Performance and Analytics Cookies

We use performance cookies to understand how visitors interact with our platform. At BetRolla, we collect anonymised data about which pages are visited most frequently, how long users spend on various sections, and where technical errors may occur. This information helps us continuously improve the platform — whether you are accessing us via the BetRolla casino app on iOS or Android, or through a desktop browser.

Page visit frequency and duration
Crash reports and error tracking
Game loading performance and responsiveness
Navigation flow and user journey analysis

2.3 Functional Cookies

Our BetRolla platform uses functional cookies to remember choices you make and personalise your experience. These cookies allow us to remember your language preference (we support English, German, French, Portuguese, Greek, and Spanish), your currency selection (EUR, USD, GBP, or crypto), and display settings that make your time with us more comfortable.

Language and localisation settings
Currency and display preferences
Game history and recently played titles
Live chat functionality settings

2.4 Marketing and Targeting Cookies

With your consent, we and our trusted third-party partners use marketing cookies to deliver relevant promotional content. At Bet Rolla, we want to ensure that when you see offers — such as our welcome bonus package of up to €2,500 + 275 free spins — they are relevant to your interests and region. These cookies help us measure the effectiveness of our advertising campaigns and ensure we do not show you the same advertisement repeatedly.

Tracking visits from affiliate and partner sites
Retargeting and personalised advertising
Measuring campaign conversion and ROI
Promotional offer eligibility and attribution

3. Third-Party Cookies

As an online casino with over 11,000–12,000 games from 100+ providers — including Pragmatic Play, NetEnt, Play'n GO, Betsoft, and many others — our BetRolla Casino platform integrates content from external studios and service providers. These third parties may set their own cookies when their content is loaded on our pages. We do not control the cookies placed by third parties, and we encourage you to review the privacy and cookie policies of any external providers whose content you interact with.

Third-party services we work with may include:

Game providers (e.g. Pragmatic Play, Yggdrasil, Quickspin, Nolimit City)
Live casino software studios
Analytics platforms (e.g. Google Analytics)
Payment processors and financial services partners
Customer support tools, including our 24/7 live chat system
Affiliate and marketing tracking networks

4. Cookies and the BetRolla App

Our native iOS and Android apps, as well as our Progressive Web App (PWA), may use equivalent technologies — such as local storage, device identifiers, and app-specific tracking tools — to provide the same functionality as cookies on the web. When you use the Bet Rolla Casino app, these technologies allow us to maintain your session, remember your preferences, and serve you personalised content seamlessly. By using our mobile app, you agree to the use of these equivalent technologies as described in this policy.

5. Your Cookie Choices and Controls

We respect your right to control the cookies placed on your device. At BetRolla, we provide a cookie consent banner when you first visit our site, allowing you to accept all cookies, reject non-essential cookies, or customise your preferences by category. You may update your cookie preferences at any time by accessing the cookie settings available on our website.

In addition to our own cookie management tools, you may control cookies through your browser settings:

Google Chrome: Settings → Privacy and Security → Cookies and other site data
Mozilla Firefox: Settings → Privacy & Security → Cookies and Site Data
Safari: Preferences → Privacy → Manage Website Data
Microsoft Edge: Settings → Cookies and site permissions

Please note that disabling certain cookies — particularly strictly necessary ones — may affect your ability to use core features of our platform, including the BetRolla login system and account management tools. We are not responsible for reduced functionality resulting from your browser-level cookie settings.

6. Cookie Retention Periods

Different cookies we use have different retention periods. Session cookies are deleted automatically when you close your browser. Persistent cookies remain on your device for varying durations depending on their purpose — typically between 30 days and 24 months. You may delete cookies at any time through your browser settings. We review and update our cookie durations periodically to ensure they remain proportionate and necessary.

7. Changes to This Cookie Policy

We reserve the right to update this Cookie Policy at any time to reflect changes in technology, legislation, or our business practices. When we make significant changes, we will notify you via a prominent notice on our website or through your registered account. We encourage you to review this page periodically to stay informed about how we use cookies. Your continued use of the Bet Rolla platform after any changes constitutes your acceptance of the updated policy.

8. Contact Us

If you have any questions about this Cookie Policy or about how our BetRolla Casino platform handles your data, please do not hesitate to reach out. Our support team is available 24/7 and will be happy to assist you.

Email: support@betrolla.com
Live Chat: Available 24/7 directly on our website
Contact Form: Accessible via the footer of our website

We are committed to handling all enquiries promptly and transparently, in accordance with our obligations as your service provider. This Cookie Policy forms part of our broader Privacy Policy, which governs how we collect, use, and protect your personal data across all BetRolla services.

Content updated: July 13, 2026