BetRolla Casino Terms and Conditions

Welcome to BetRolla Casino. These Terms and Conditions govern your access to and use of our website, games, bonuses, and all related services available at betrolla.com. By registering an account or using any part of our platform, you confirm that you have read, understood, and agreed to these terms in full. We reserve the right to update these Terms and Conditions at any time, and continued use of our services following any changes constitutes your acceptance of the revised terms. These Terms and Conditions became effective on 12 May 2025.

1. General Provisions

At BetRolla, we operate a licensed online casino offering a wide range of gaming services including slots, live dealer tables, jackpot games, and more. Our platform is available in six languages and accepts players from most jurisdictions worldwide, subject to the restrictions outlined below. All monetary transactions on our platform are processed in EUR as our internal operating currency, though we also accept USD, GBP, and a range of cryptocurrencies.

Our BetRolla Casino services are intended solely for entertainment purposes for eligible adult users. By using our platform, you represent and warrant that you are at least 18 years of age, or the legal gambling age in your jurisdiction if higher.

2. Eligibility and Restricted Jurisdictions

At BetRolla, we welcome players from most parts of the world. However, we strictly prohibit real-money play from residents of the following jurisdictions:

Belarus, Curaçao, Estonia, Israel, Latvia, Lithuania
United States of America, Cyprus, Georgia
Brazil, Poland, Turkey, Malta

Additionally, players from Canada are not eligible to access NYX/NextGen games, and players from Finland are not eligible to participate in deposit bonus promotions. Provider-level territory restrictions may also apply to certain game titles from NetEnt and other software suppliers. We reserve the right to close accounts and void winnings if we determine that a player has registered from a restricted jurisdiction.

3. Account Registration and Security

To access our full range of services at BetRolla Casino, you must create a player account. When registering, you agree to:

Provide accurate, current, and complete personal information
Maintain one account only — duplicate accounts are strictly prohibited
Keep your login credentials confidential and secure
Notify us immediately if you suspect unauthorised access to your account
Update your account details promptly if any information changes

We reserve the right to verify your identity at any time. Our BetRolla Casino platform employs KYC (Know Your Customer) procedures, and we may require identity documents before processing withdrawals or granting bonus rewards. Failure to complete verification may result in account suspension or the withholding of funds.

4. Deposits, Withdrawals, and Payment Terms

4.1 Deposits

We accept deposits via Visa, Mastercard, Maestro, Bank Transfer, Apple Pay, Google Pay, and a full suite of cryptocurrencies including BTC, ETH, BCH, DOGE, LTC, USDT, XRP, BNB (Binance), ADA (Cardano), and TRX (Tron). All deposits are processed instantly and we charge no fees on incoming transactions.

Minimum deposit amounts at BetRolla are as follows:

Fiat: $10 / €20 / £20 (standard); €10 / £10 for the Welcome Bonus first deposit
Crypto: BTC 0.0001 | ETH 0.002 | BCH 0.001 | DOGE 1 | LTC 0.01 | USDT 5 | XRP 0.001 | BNB 0.01 | ADA 2 | TRX 10

4.2 Withdrawals

Our BetRolla withdrawal minimum is €10 / $10 / £10 (or crypto equivalent). We impose the following withdrawal limits:

Daily limit: €4,000 / $4,000 / £4,000
Weekly limit: €16,000
Monthly limit: €50,000 (higher limits may apply for VIP members)

At BetRolla Casino, cryptocurrency withdrawals are processed instantly, while card and bank transfer withdrawals take 1–5 banking days. We charge no casino fees on any withdrawal. Amounts exceeding our per-request cap of approximately €4,000 may be paid in instalments. Progressive jackpot winnings are always paid in full. Please note that all deposits must be wagered at least three times (x3) before a withdrawal can be requested.

5. Bonuses and Promotions

5.1 Welcome Bonus Package

At BetRolla, we offer new players a generous three-deposit welcome package worth up to €2,500 + 275 Free Spins:

1st Deposit: 100% match up to €500 + 150 Free Spins (code: WELCOME1)
2nd Deposit: 50% match up to €1,000 + 75 Free Spins (code: WELCOME2)
3rd Deposit: 75% match up to €1,000 + 50 Free Spins (code: WELCOME3)

The minimum deposit to activate the BetRolla bonus is €10/£10; a minimum of €20 is required to also receive the free spins portion. Free Spins are dripped at 25 per day. A High Roller alternative is available: 50% up to €2,000 (code: HIGHROLL, minimum deposit €1,000).

5.2 Ongoing Promotions

Our BetRolla Casino bonus offering extends well beyond the welcome package. We provide regular promotions including:

Tuesday Reload: 50% up to €300 + 50 Free Spins (code: TUESDAY)
Thursday Reload: 50%/75%/100% up to €250 depending on VIP tier (code: THURSDAY)
Monday Free Spins: 20, 50, or 100 FS based on deposit size
Cashback: via Comp Points — earn 1 CP per €5 wagered; redeem at 1 EUR per 300 CP
Drops & Wins by Pragmatic Play: €2,000,000 prize pool with approximately 10,000 daily prizes

5.3 Bonus Terms and Wagering Requirements

All bonuses at BetRolla Casino, unless otherwise stated, are subject to a 40x wagering requirement. During any active bonus, the maximum permitted bet is €5 per spin or round. The maximum win from non-welcome, non-cashback, and non-VIP bonuses is capped at €10,000 / £10,000. We reserve the right to void bonus winnings and confiscate funds if these rules are violated.

Please note that the BetRolla no deposit bonus, if offered at any time, will be subject to separate terms communicated at the point of issuance. We encourage you to check our promotions page regularly for the latest offers.

6. Loyalty Programme — Elite BetRolla Club

Our BetRolla Casino VIP scheme, the Elite BetRolla Club, features 50 levels of rewards. Each level-up triggers a bonus:

Levels 1–9: 5 to 50 Free Spins per level
Level 10: €5 bonus
Top-tier levels: rewards ranging from €40,000 to €100,000

Comp Points accumulate at a rate of 1 CP per €5 wagered across eligible games. These points can be redeemed for real cash at a rate of 1 EUR per 300 CP.

7. Game Rules and Fair Play

We at BetRolla host approximately 11,000–12,000 games from over 100 software providers, including Pragmatic Play, NetEnt, Play'n GO, Playtech, Microgaming, Nolimit City, and many others. Our library includes slots, live roulette, blackjack, baccarat, poker, craps, crash games, video poker, scratch cards, and progressive jackpots.

All games are provided by third-party software developers and are subject to their individual return-to-player (RTP) rates and rules. We do not manipulate game outcomes. Video poker contributes only 5% toward bonus wagering requirements; please consult our full wagering contribution table for all game types.

8. Responsible Gaming

At BetRolla Casino, we are committed to promoting responsible gaming. We provide tools to help you manage your play, including deposit limits, session time reminders, self-exclusion options, and cooling-off periods. If you feel that gambling is negatively affecting your life, we urge you to contact our support team or reach out to a recognised gambling support organisation. Our platform is strictly for users aged 18 and over.

9. Dispute Resolution and Governing Law

Our BetRolla Casino disputes process begins with our customer support team, available 24/7 via live chat or email at support@betrolla.com. If a satisfactory resolution cannot be reached through direct communication, disputes will be referred to arbitration in Cyprus, conducted under the Cyprus Civil Procedure Rules. By using our services, you agree to this arbitration process as the final mechanism for resolving unresolved disputes.

10. Limitation of Liability

We provide our services on an "as available" basis and make no guarantees of uninterrupted or error-free access. We shall not be liable for any loss of data, loss of profits, or indirect damages arising from your use of our platform. Our total liability to you in any circumstances shall not exceed the amount deposited by you in the calendar month in which the relevant event occurred.

11. Contact Us

If you have any questions about these Terms and Conditions or any aspect of our BetRolla services, please do not hesitate to get in touch. Our support team is available around the clock:

Live Chat: 24/7 via betrolla.com
Email: support@betrolla.com
Contact Form: Available in the site footer

We are here to assist you in English, German, French, Portuguese, Greek, and Spanish.

Content updated: July 13, 2026